Freestyle Precision Neo is a comprehensive system designed for both blood glucose and ketone monitoring, offering users a detailed understanding of their metabolic state.
This manual provides essential guidance for setting up, using, and troubleshooting the device, ensuring accurate and reliable results for effective diabetes management.
What is the Freestyle Precision Neo?
The Freestyle Precision Neo is an in vitro diagnostic system meticulously engineered for self-testing of both blood glucose and ketone levels outside the body. It’s a crucial tool for individuals managing diabetes, providing valuable insights into their metabolic health. This system isn’t merely a meter; it’s a complete monitoring solution, encompassing the meter itself, specifically designed test strips – FreeStyle Optium Neo H for glucose and FreeStyle Optium H for ketones – a lancing device for comfortable blood sampling, and lancets.
Unlike continuous glucose monitors, the Precision Neo requires a small blood sample obtained via fingerstick for each measurement. However, its accuracy and dual-testing capability (glucose and ketones) make it a versatile option. The system aims to empower users with real-time data, enabling informed decisions about diet, exercise, and medication. Understanding the system’s components and proper usage, as detailed in the owner’s setup guide and user manual provided by Abbott, is paramount for achieving reliable results and optimal diabetes management.
Key Features and Benefits
The Freestyle Precision Neo boasts several key features designed for user convenience and accurate monitoring. Its primary benefit lies in the ability to measure both blood glucose and ketone levels with a single system, offering a comprehensive metabolic snapshot. The meter’s user-friendly design, coupled with clear display readings, simplifies the testing process. Compatibility with FreeStyle Optium Neo H test strips ensures reliable glucose measurements, while FreeStyle Optium H strips provide crucial ketone data.
Furthermore, the system’s compact size makes it highly portable, allowing for testing anywhere, anytime. While it doesn’t offer real-time continuous monitoring like the FreeStyle Libre systems, it provides immediate results for informed decision-making. The system’s value is amplified when used in conjunction with a smartphone for data tracking (if applicable). Proper utilization, guided by the user manual, unlocks the full potential of the Precision Neo, empowering individuals to proactively manage their health and achieve better glycemic control.
Intended Use: Glucose and Ketone Monitoring
The Freestyle Precision Neo Blood Glucose and Ketone Monitoring System is specifically designed for in vitro diagnostic use – meaning it’s intended for testing outside the body. Its primary purpose is self-testing, enabling individuals to actively participate in managing their health conditions. This system is crucial for those requiring regular monitoring of blood glucose levels, particularly individuals with diabetes, to aid in treatment decisions and lifestyle adjustments.
Beyond glucose, the system’s ketone monitoring capability is vital for individuals at risk of or experiencing diabetic ketoacidosis. Monitoring ketone levels provides valuable insight into metabolic status, especially during periods of illness or elevated blood glucose. The system is not intended for neonatal use or critical care settings. Always refer to the comprehensive user manual for detailed instructions and safety precautions, ensuring accurate and appropriate application of the Precision Neo for optimal health outcomes.

System Components
The Freestyle Precision Neo system includes a meter, FreeStyle Optium Neo H test strips for glucose, FreeStyle Optium H strips for ketones, a lancing device, and lancets for comfortable testing.
Meter Overview: Buttons and Display
The Freestyle Precision Neo meter features a user-friendly design with clearly labeled buttons and a bright, easy-to-read display. The power button, typically located on the side, turns the meter on and off. The test strip port is designed for single-use FreeStyle Optium Neo H strips, ensuring accurate readings.
Navigation buttons allow you to scroll through menus, review past results, and adjust settings. The display showcases current glucose or ketone levels, date and time, battery status, and any error messages. Symbols on the display provide quick visual cues, such as low or high readings, and ketone presence.
Understanding these components is crucial for proper operation. The meter’s display will guide you through each step of the testing process. Refer to the user manual for detailed explanations of each button’s function and the meaning of all displayed symbols. Familiarizing yourself with the meter’s layout will streamline testing and ensure accurate results.
Test Strip Information: FreeStyle Optium Neo H
FreeStyle Optium Neo H test strips are specifically designed for use with the Freestyle Precision Neo meter, ensuring accurate glucose and ketone measurements. These strips utilize a small blood sample applied to the designated area. It’s vital to only use these strips, as others may yield inaccurate results.
The strips feature a unique 10-pair chip technology, automatically calibrating the meter with each new vial. Always check the expiration date on the vial before use; expired strips can compromise accuracy. Store the strips in a cool, dry place, tightly sealed, and away from direct sunlight and heat.
Proper strip handling is essential. Avoid touching the test area with your fingers. Insert the strip correctly into the meter’s port, following the arrow direction. Discard used strips safely according to local regulations. Using genuine FreeStyle Optium Neo H strips guarantees reliable performance and accurate monitoring.
Lancing Device and Lancets
The Freestyle Precision Neo system includes a lancing device designed for comfortable blood sampling. This device allows you to adjust the penetration depth, catering to different skin types and ensuring minimal discomfort. Always use sterile, single-use lancets with the device; re-using lancets is unsafe and can lead to infection.
To load a lancet, remove the protective cap and insert it firmly into the lancing device. Rotate the depth adjustment dial to your preferred setting – start with a shallower setting and increase if needed. Before testing, cleanse the fingertip with alcohol and allow it to dry completely.
Press the lancing device firmly against the side of your fingertip and press the release button. Dispose of used lancets safely in a sharps container, following local regulations. Regularly inspect the lancing device for any damage or malfunction. Proper use of the lancing device and fresh lancets are crucial for a pain-free and hygienic blood sampling experience.

Setting Up Your Meter
Initial setup involves inserting batteries and configuring the date and time. Ensure accurate settings for proper data logging and tracking of your glucose and ketone readings.
Initial Setup and Date/Time Configuration
Upon first use, or after replacing the batteries, your Freestyle Precision Neo meter requires initial setup. Begin by inserting two AAA batteries into the designated compartment, ensuring correct polarity as indicated inside the battery cover. The meter will power on automatically and may display a welcome message or prompt you to begin the setup process.
Date and time configuration is crucial for accurate record-keeping and tracking of your testing history. Navigate to the settings menu using the meter’s buttons – typically involving pressing and holding the ‘Menu’ or ‘Set’ button. Use the up and down arrow buttons to adjust the year, month, and day. Confirm each selection by pressing the ‘Set’ or ‘OK’ button; Repeat this process for setting the hour and minute, ensuring you select the correct AM or PM designation.
Confirm your settings by exiting the settings menu. The meter should now display the correct date and time on the main screen. Incorrect date and time settings can lead to inaccurate data analysis and reporting, so double-check your entries. Refer to the full user manual for detailed button diagrams and specific navigation instructions tailored to your meter model.
Connecting to a Smartphone (if applicable)
The Freestyle Precision Neo, depending on the specific model, may offer Bluetooth connectivity for data transfer to a compatible smartphone. To initiate the connection, first download and install the FreeStyle Precision Neo app from your device’s app store (available for iOS and Android). Ensure Bluetooth is enabled on your smartphone.
Within the app, follow the on-screen instructions to pair your meter. This typically involves putting the meter into pairing mode – often achieved by navigating to the ‘Connectivity’ or ‘Bluetooth’ settings within the meter’s menu. The app will search for available devices, and you should select your Freestyle Precision Neo meter from the list.
A pairing code may be displayed on both the meter and the app; confirm that the codes match and accept the pairing request. Once successfully paired, your glucose and ketone readings will automatically sync to the app, allowing for detailed data analysis, trend tracking, and convenient sharing with your healthcare provider. Refer to the app’s help section or the full user manual for troubleshooting connectivity issues.

Performing a Blood Glucose Test

Blood glucose testing with the Freestyle Precision Neo is a straightforward process. It requires a small blood sample obtained via the lancing device, applied to a test strip, and read by the meter.
Follow the step-by-step instructions for accurate results.
Step-by-Step Glucose Testing Procedure
Preparation is key: Ensure your hands are clean and dry. Gather your Freestyle Precision Neo meter, a FreeStyle Optium Neo H test strip, the lancing device, and a new lancet. Insert a new lancet into the lancing device and adjust the depth setting to suit your skin type.
Insert the Test Strip: Gently insert the test strip into the meter, ensuring the correct orientation as indicated on the strip and meter. The meter will power on automatically.
Obtain Blood Sample: Using the lancing device, prick the side of your fingertip. Gently squeeze to obtain a small, hanging drop of blood. Avoid milking the finger, as this can affect accuracy.
Apply Blood to Strip: Touch the edge of the test strip to the blood drop. The strip will automatically draw in the required amount of blood. Do not smear the blood.
Read Results: The meter will display your blood glucose result within seconds. Record your result in a logbook or smartphone app for tracking purposes.
Safe Disposal: Safely dispose of the used lancet and test strip according to local regulations.
Understanding Your Glucose Results
Target Ranges: Your healthcare provider will establish personalized target glucose ranges for you. Generally, a fasting glucose level below 100 mg/dL is considered normal, between 100-125 mg/dL indicates prediabetes, and 126 mg/dL or higher suggests diabetes.

Post-Meal Levels: Glucose levels typically rise after eating. Aim for levels below 140 mg/dL two hours after starting a meal. Consistent high post-meal readings may require dietary adjustments or medication.
Hypoglycemia: A reading below 70 mg/dL signifies hypoglycemia (low blood sugar). Immediate action is needed – consume 15-20 grams of fast-acting carbohydrates and retest after 15 minutes.
Hyperglycemia: Readings consistently above your target range indicate hyperglycemia (high blood sugar). This may require adjustments to medication, diet, or exercise, and should be discussed with your doctor.
Trend Monitoring: Regularly reviewing your glucose logs helps identify patterns and trends, enabling proactive management of your diabetes. Share these trends with your healthcare team.
Context Matters: Consider factors like meals, exercise, and stress when interpreting your results.
Quality Control Checks
Importance of Control Solution: Regularly performing quality control checks with control solution ensures your meter and test strips are functioning correctly, providing reliable results. This is crucial for accurate diabetes management.
Frequency: Perform control checks whenever you open a new vial of test strips, if you suspect the meter is malfunctioning, or if your results seem inconsistent with how you feel; At least twice a week is recommended.
Procedure: Apply a drop of control solution to a compatible test strip and insert it into the meter. The meter will display a result; compare this to the range printed on the test strip vial.
Acceptable Range: The control solution result must fall within the specified range for the test strips to be considered valid. If the result is outside the range, repeat the test.
Troubleshooting: If repeated control checks fail, contact Abbott customer support for assistance. Do not use the meter if control solution results are consistently inaccurate.
Record Keeping: Maintain a log of your control solution checks, including dates and results, for reference and to share with your healthcare provider.

Performing a Ketone Test
Ketone testing with the Freestyle Precision Neo helps manage diabetes, especially during illness or high blood sugar. It provides vital insights into your body’s metabolic state.
Step-by-Step Ketone Testing Procedure
Before you begin, ensure your hands are clean and dry. Gather your Freestyle Precision Neo meter, a FreeStyle Optium H ketone test strip, and a lancing device with a fresh lancet. Insert the test strip into the meter, ensuring the strip’s gold end is fully inserted and the meter recognizes it;
Prepare the lancing device by adjusting the depth setting to suit your skin type. Lance your fingertip gently to obtain a small blood sample. Immediately apply the blood sample to the designated area on the ketone test strip – avoid smearing or applying too little blood.
The meter will display a countdown, and within seconds, your ketone result will appear. Record the result, noting the date and time. Properly dispose of the used lancet and test strip according to local regulations. Remember to always use FreeStyle Optium H strips for ketone measurements, as other strips are not compatible.
Important note: If your ketone levels are consistently high, consult your healthcare provider immediately for guidance and treatment.
Interpreting Ketone Test Results
Ketone results from the Freestyle Precision Neo are displayed in mmol/L. A result below 0.6 mmol/L is generally considered normal. Values between 0.6 and 1.5 mmol/L suggest mild ketosis, which may occur with low carbohydrate diets or increased exercise.
Moderate ketosis is indicated by results between 1.6 and 2.9 mmol/L. Levels at or above 3.0 mmol/L are considered high and require immediate medical attention, as this can indicate diabetic ketoacidosis (DKA), a serious condition.
Understanding your ketone levels is crucial, especially if you have diabetes. High ketone levels combined with high blood glucose readings are a significant warning sign. Always consult your healthcare provider to discuss your ketone results and determine the appropriate course of action.
Remember that individual targets may vary, so follow your doctor’s specific recommendations. Consistent monitoring and proper interpretation are key to managing your health effectively.

Troubleshooting Common Issues
Encountering problems? This section addresses frequent issues like error codes, connectivity difficulties, and inaccurate readings, providing solutions for a smooth user experience.
Error Codes and Their Meanings
Understanding error codes is crucial for effective troubleshooting with your Freestyle Precision Neo. The meter displays specific codes to indicate various issues, allowing for prompt corrective action. For example, an “E-1” code typically signals a test strip error – ensure the strip is properly inserted and not damaged. “E-2” often indicates insufficient blood sample; retest with a larger drop.
“E-3” may point to a system malfunction requiring a meter reset or contacting customer support. Codes like “Lo” or “Hi” represent glucose levels outside the measurable range, necessitating a new test. If you encounter an unfamiliar code, immediately consult the complete user manual for a detailed explanation and recommended steps. Ignoring error codes can lead to inaccurate results and compromised monitoring.
Regularly checking the manual’s error code section ensures you’re prepared to address any issues that may arise, maintaining the reliability of your glucose and ketone monitoring. Remember to record the error code and circumstances when contacting support for faster assistance.
Connectivity Problems
Establishing a stable connection between your Freestyle Precision Neo meter and your smartphone can sometimes present challenges. If pairing fails, ensure Bluetooth is enabled on both devices and that the meter is in pairing mode, as detailed in the setup guide. Verify the smartphone app is up-to-date, as older versions may have compatibility issues.
Interference from other Bluetooth devices can disrupt the connection; try moving away from potential sources. If the app repeatedly disconnects, close and restart both the app and the meter. Check your smartphone’s operating system compatibility with the Freestyle Precision Neo app – outdated systems may not be supported.
For persistent connectivity issues, try unpairing and re-pairing the devices. If problems continue, consult the troubleshooting section of the user manual or contact Abbott customer support for further assistance; A stable connection is vital for seamless data transfer and comprehensive glucose tracking.
Inaccurate Readings
Obtaining consistently accurate readings with your Freestyle Precision Neo requires adherence to proper testing techniques. Ensure test strips are stored correctly – in a cool, dry place, and the container is tightly sealed. Expired or damaged strips yield unreliable results; always check the expiration date. Confirm the meter and strips are compatible; only use FreeStyle Optium Neo H strips with the Precision Neo meter.
Proper hand hygiene is crucial; wash and thoroughly dry your hands before testing. Insufficient blood sample size is a common cause of errors – apply firm, gentle pressure to obtain an adequate drop. Avoid squeezing the finger excessively, as this can dilute the sample.
If readings seem consistently abnormal despite correct procedure, perform a control solution test to verify meter functionality. Regularly review the user manual for detailed guidance and contact Abbott support if inaccuracies persist.